We care about your privacy
We hold our customers' privacy in high esteem. We will never sell or share any of the personal information you provide us to complete your purchase transactions. All information is kept in the strictest of confidence and processed securely.
- What personal information is collected from you through the website, how it is used and with whom it may be shared.
- What options you have regarding the use of your data.
- How you may correct inaccuracies in the information.
- The security procedures in place to protect your information.
Collection, use, and sharing of information
www.sveltatan.com is the sole owner of any and all information collected on this website. We only have access to and/or collect information that you voluntarily provide us via email, web contact forms, or other direct contact from you. We will never sell or rent this information to anyone for any use.
Your information will be used to respond to you in regards to the reason for which you contacted us. Your information will not be shared with any third parties unless necessary to complete your request, such as the shipment of an order. We may contact you in the future via email to tell you about specials, new products or services, or changes to this policy unless you ask not to.
Orders and information we collect
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. You may visit our site anonymously, though certain information is necessary to fulfill orders or contact requests.
In order to purchase from www.sveltatan.com, you must provide contact information including your name, billing/shipping address, and telephone as well as your financial information (such as credit card number and expiration date). This information is only used for billing purposes and to fill your orders. If we have trouble processing or shipping your order, we will use this information to contact you. Your financial information will never be shared with third parties. Only your shipping information will be provided to the shipping company so that we may deliver your order. Information we collect about gift recipients is not used for marketing purposes.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" that is section below.
When you visit the Site, whether as an SVELTA Member or a non-registered user just browsing (any of these, an “SVELTA User"), our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests. This data does not include personally-identifiable information.
Access, control & how to update your information
You have the ability to opt out of any future contact with us at any time. By contacting us via our customer service number or email address listed on the website you may see what data we have collected about you, if any; change or update the data we have about you; have us delete any data we have about you; or express concern you have about the use of your data.
Upon request we provide site visitors with access to all information that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them . Consumers can access this information by e-mail (email@example.com), via mail (see below), or by request via telephone (Toll-Free 1-855-455-4556).
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. We take every precaution available to ensure that your private information is kept private. When you submit sensitive data via our website, your information is protected online and offline.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Offline, we protect your information by allowing only those employees who need the information to perform a specific function (such as billing or shipping) to have access. All of your information is stored in secure servers in a secure environment.
The only time that your information may be disclosed is when we are legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.
changes to our policy
Any updates or changes to our existing policy will be posted online on our website and emailed to our users who have not chosen to opt out of contact. If at anytime you wish to receive a copy of our policy, please email us at firstname.lastname@example.org or send your request in writing to:
2010 East University Drive, Suite #23
Tempe, Arizona 85281
Please allow 2-5 business days to process your request.
questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Click HERE to contact us.
online policy only
terms and conditions
Please also visit our Terms and Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.